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Job Description
We have an immediate opening for a Software Pre-Sales Engineer with experience supporting the pre-sales and post-sales of an enterprise-class software package. We are experiencing phenomenal growth and are currently looking for the right people to grow with us. Specific areas of responsibility include:
Onsite consulting engagements with iDashboards customers. Typical engagements include:
- iDashboards application installation, working with Java application servers, relational databases and ODBC/JDBC drivers.
- Working with customers to analyze and learn their Key Performance Indicator (KPI) data and creatively designing dashboards that “tell the story” of this data.
- Training customers on the iDashboards application as well as the dashboard design process.
- Collecting and formatting KPI data from multiple data sources, including Excel data manipulation and SQL query creation.
- Project managing the complete engagement while confidently managing changing customer expectations and unexpected roadblocks.
Office-based pre-sales activities. Typical activities include:
- Acting as the primary technical resource on prospect calls, addressing all technical questions regarding the iDashboards application, installation and integration.
- Leading product demos for prospects and assisting the Sales team with client presentations.
- Creating and maintaining product documentation and whitepapers.
- Development of creative proof-of-concept dashboards using client data and presenting back to the client.
- Providing remote and onsite product training to customers and new iDashboards staff.
- Contributing feedback and ideas to help facilitate the continued growth of the iDashboards Pre-Sales and Professional Services departments.
Qualifications
The ideal candidate is intelligent, well presented, articulate, confident and honest, with a sense of humor. He or she will have a positive outlook, be proactive and eager to learn. Other requirements include:
- Enthusiasm for travel up to 50% within North America.
- 5+ years of pre-sales support or technical consulting experience, demonstrating exceptional customer relationship skills. BI consulting a plus.
- High degree of IT knowledge and experience. Extensive experience with Windows operating systems and the ability to confidently troubleshoot technical issues.
- Solid knowledge of SQL and experience working with client and administration tools for at least one enterprise-class relational database, such as Oracle, SQL Server, DB2, MySQL, etc.
- Proficiency in data analysis and the ability to develop creative data presentations through charts and dashboards.
- BS Degree in science or engineering preferred.
- Must be a U.S. citizen or permanent resident.
Compensation & Benefits
- $60k - $75k base salary with bonus based on number of paid consulting days executed. All travel costs reimbursed.
- The opportunity to get stock options in a fast growing software company.
- Comprehensive company benefits including Health, Dental and 401(k) with company match.
- Opportunity to get your foot in the door of the fastest growing software market today!
If you feel you are qualified to be part of our team, and you live within commuting distance from Troy, we would like to talk to you. E-mail us your resume and cover letter. You must specify salary expectations to be considered. The domain of the email address is iDashboards.com and the email account name is consultant1. |